Terms of Service

Effective date: August 18, 2026

1. Acceptance

By accessing or using Pelcrow (“the Service”), you agree to these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms. If you do not agree, do not use the Service.

2. The Service

Pelcrow is a documentation content management system that connects to your GitHub repositories, indexes Markdown content, validates drafts against your organization’s style and terminology rules, and exposes an MCP interface for use by AI agents.

3. Account and access

You must authenticate via GitHub to use the Service. You are responsible for maintaining the confidentiality of your API tokens and for all activity that occurs under your account. Notify us immediately at support@pelcrow.com if you suspect unauthorized access.

4. Acceptable use

You may not use the Service to:

  • Violate any applicable law or regulation.
  • Transmit malicious code or interfere with the Service or its infrastructure.
  • Attempt to gain unauthorized access to other tenants’ data.
  • Use the Service in a way that exceeds reasonable usage or degrades service for other users.
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service.

5. Your content

You retain all rights to the repository content you connect to Pelcrow. By connecting a repository, you grant us a limited license to read, index, and process that content solely to provide the Service to you. We do not claim ownership of your content and will not use it for any purpose beyond operating the Service.

6. Payment and billing

Paid plans are billed through Stripe as described on the pricing page at pelcrow.com/pricing. Fees are charged in advance on a monthly or annual basis. All fees are non-refundable except where required by law. We may change pricing with 30 days’ notice.

7. Termination

You may cancel your account at any time. We may suspend or terminate your access if you violate these terms, fail to pay fees, or if we discontinue the Service, with reasonable notice where practicable. Upon termination, your data will be deleted within 30 days.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAPPADEV LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Governing law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York County, New York.

11. Changes

We may update these terms from time to time. We will post the updated terms here with a new effective date and, for material changes, notify you by email or in-app notice. Continued use after the effective date constitutes acceptance.

12. Contact

Questions about these terms: legal@pelcrow.com